Shipping policy

Thank you for shopping with us! This Shipping Policy outlines important information regarding the shipment of products purchased from our online store.

1. Order Processing:

  • All orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods:
  • We offer multiple shipping options for domestic and international delivery.
  • The available shipping methods and their associated costs will be displayed during the checkout process.
  • The estimated delivery time will vary depending on the shipping method selected and the destination.
3. Shipping Destinations:
  • We currently ship to addresses within the country and internationally, subject to shipping restrictions.
  • Please ensure that the shipping address provided during checkout is correct and complete to avoid any delivery issues.
4. Tracking Information:
  • Once your order has been shipped, we will provide you with a tracking number via email.
  • You can use this tracking number to monitor the progress of your shipment on the respective courier's website.
5. Delivery Time:
  • The estimated delivery time will depend on the shipping method chosen and the destination.
  • Domestic deliveries usually take between 3-7 business days.
  • International deliveries may take longer, typically between 7-21 business days, depending on the destination and customs clearance.
6. Customs and Duties:
  • Please note that any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.
  • We are not responsible for any delays caused by customs procedures.
7. Shipping Delays:
  • While we strive to ensure timely delivery, please understand that unforeseen circumstances such as weather conditions or logistical issues may cause shipping delays.
  • In such cases, we will notify you promptly and work to resolve any issues as quickly as possible.
8. Shipping Fees:
  • Shipping fees are calculated based on the weight, dimensions, and destination of the package.
  • The shipping costs will be displayed during the checkout process.
9. Returns and Exchanges:
  • For information on our Returns and Exchanges policy, please refer to our dedicated page on our website.

    If you have any further questions or concerns about our Shipping Policy, please feel free to contact our customer service team.